Update date: 2023/02/23
This Privacy Policy outlines how LAGO collects, protects, and uses user information, how users manage their own personal information, how does LAGO protects minors' privacy rights through the usage of LAGO software, websites, and services (Collectively as “Services”), and the application and update of this Privacy Policy. It is recommended that users carefully read and understand all the contents of this Policy, when you access or use LAGO, you agree to our Privacy Policy and you give an explicit and informed consent to our collection, storage, use and disclosure of your personal information we’ve set out in this Policy.
When LAGO provides Services, it may collect, store, and use some or all of the following information:
You directly provide LAGO with most of your personal information LAGO collects. We collect data and process data when you:
LAGO may also receive your personal information indirectly from the following sources:
LAGO collects your personal information so that we can:
LAGO may share personal information with service providers who act on our behalf, our partners, or others at your direction. Further, LAGO does not share personal data with third parties for their own marketing purposes.
We store your personal data and content on our servers and the servers of our service providers, your personal data will be stored in Singapore. You agree to authorize us to store and transfer your personal information/data across national borders and stored on the servers outside of your country or region through this Policy.
The duration of the storage of personal information is determined by the respective legal retention period (e.g., commercial and tax retention periods). After expiry of this period, the corresponding information will be routinely deleted, provided they are no longer necessary for the performance or initiation of the contract and/or there is no longer any legitimate interest on our part in the further storage.
LAGO will protect the personal information provided by you with safety protection measures conforming to industry standards to prevent unauthorized access, unauthorized public disclosure, unauthorized use, unauthorized modification, damage, or loss of data.
The Internet is not absolutely safe, and e-mail, instant messaging, and communication with other users are not encrypted. We strongly recommend that you should not send personal information through such means. Please use a complex password to help us ensure the security of your account.
After an unfortunate personal information security incident occurs, we will inform you in a timely manner in accordance with the requirements of laws and regulations about: the basic situation and possible impacts of the security incident, the disposal measures we have taken or will take, suggestions that you can independently prevent and reduce risks, remedial measures for you, etc.
LAGO only keeps user information in accordance with this policy. When our products or services are ceased, we will notify you in the form of notification, announcement, etc., and delete your personal information or anonymize it within 90 days, unless otherwise required by relevant law.
LAGO strives to provide security for users' information to prevent loss, improper use, unauthorized access, or disclosure of information. LAGO will comprehensively use various security protection measures within a reasonable security level to ensure information security.
Please understand that due to technical limitations and risk prevention limits, even if we have strengthened our security measures as much as possible, we cannot always guarantee 100% security of the information. You need to understand that the system and communication network used by you to access to the LAGO Service may have problems due to circumstances beyond our control. Please be sure to take good care of your personal information, it may make you suffer losses for you to disclose the information. If you find that any information may or have been leaked, please notice to us immediately at lagoteam1@gmail.com so that we can take appropriate measures in time avoid or reduce related losses.
LAGO would like to send you information about our Services that LAGO think you might like, as well as those of our partner companies.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop LAGO from contacting you for marketing purpose or giving your information to other members of the LAGO Group.
If you no longer wish to be contacted for marketing purposes, please contact us at:
Our email: lagoteam1@gmail.com
Right of Access: On receipt of your requests, we will provide you, as soon as reasonably possible, with: (a) personal information about you that is in the possession or under the control of LAGO; and (b) information about the ways in which that personal data has been or may have been used or disclosed by LAGO within a year before the date of the request. However, we may deny your access request if: (a) when such access will reveal personal information about another individual or will be contrary to the national interest; (b) if the burden or expense of providing access would be unreasonable to LAGO or disproportionate to your personal interest; or (c) if the request is otherwise frivolous or vexatious.
Right to Rectification: You have the right to obtain from us without undue delay the rectification of inaccurate personal information concerning you and, if applicable, to have incomplete information completed.
Right to Erasure: You have the right to demand from us the erasure of personal information concerning you without undue delay if retention of such personal information is no longer necessary for legal or business purposes.
Right to Restriction of Processing: You have the right for the duration of the verification by the controller to demand the restriction of processing if one of the conditions applies, e.g., if you have objected to the processing.
Right to Data Portability: You have the right to receive the personal information concerning you in a structured, commonly used and machine-readable format and to have this information transmitted to a third party, as long as the processing is based on consent or on a contract and the processing is carried out by means of automated procedures.
Right to Object: If personal information is collected for the purposes of legitimate interests or in the public interest or in the exercise of official authority, you have the right to object to this processing, on grounds relating to your particular situation, at any time. We will no longer process the personal information unless there are demonstrable compelling legitimate grounds for this processing which override your interests, rights and freedoms or which serve in the establishment, exercise or defense of legal claims. You should be cognizant of the fact that exercising your Right to Object may affect the ability of LAGO to continue providing the requested services.
Users can query or correct the user information and authorization after logging in to the personal center. When you withdraw your account, because there are high-value properties such as members and game equipment in the account and the cancellation is irreversible, in order to avoid the cancellation without the user's permission, such as robot operation or malicious cancellation, causing losses to the user, you need to provide ID number. The user information provided during account cancellation is only used to verify the security of the cancelled account. LAGO will keep it desensitized and confidential.
If you make a request, LAGO will respond to you as soon as possible. If you would like to exercise any of these rights, please contact us at:
Our email: lagoteam1@gmail.com
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you use LAGO Services, LAGO may collect information from you automatically through cookies or similar technology.
LAGO uses cookies and similar technologies in a range of ways to improve your experience when you use our Services, including:
LAGO uses cookies and similar technologies for below purpose:
Please note that cookie-based opt-outs are not effective on mobile applications. However, you may opt out of personalized advertisements on some mobile applications by following the instructions for Android, iOS, and others.
Please note you must separately opt out in each browser and on each device， in a few cases, some of LAGO Services features may not function as a result.
LAGO does not knowingly collect or solicit personal information from anyone under the age of 13 or order (or equivalent minimum age in the relevant jurisdiction) (“Minor”) or knowingly allow such persons to use our Services. If you are a Minor, please do not send any information about yourself to LAGO, including but not limited to your name, address, telephone number, or email address. No Minor may provide any personal information to LAGO. In the event that LAGO learns that it has collected personal information from Minor, LAGO will delete that information as quickly as possible. If you believe that LAGO might have any information from or about Minor, please contact us at:
Our email: lagoteam1@gmail.com
LAGO Services connect you to the world. To make that possible, your personal information may be transferred to or accessed by entities around the world. LAGO complies with laws on the transfer of personal data between countries to help ensure your information is protected, wherever it may be.
LAGO Services contains links to other websites or application. This Privacy Policy applies only to LAGO Services, so if you click on a link to another website or application, you should read their privacy policy.
LAGO keeps its Privacy Policy under regular review and places any updates on this web page.
If you have any questions about LAGO’s Privacy Policy, the information we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at: Email us at: lagoteam1@gmail.com
If LAGO could not response your question, you may refer your complaint to the applicable regulator.